2: Engage the stakeholders


2: Engage the stakeholders. Well duh! No project is going to be successful without stakeholder buy in. But few projects rarely engage with the stakeholders so that they feel as though they have been heard. If you run the BPMS project along Agile lines you will improve the rate of adoption. Hold regular progress show-and-tell meetings and invite comments every two to three weeks. Make sure the project task list is available online and that they are prioritized so teams can see when their piece is going to be implemented and so priorities can be adjusted to meet user needs. Transparency in everything is critical so put project information online and keep it up to date. Whenever new functionality is available record it being used and put this online too. This aids with the feedback and with the training.

About Kevin

In the past year Kevin has spoken at 20 conferences and seminars on a range of leading IT topics, including methodologies, business analysis, quality assurance techniques, governance, open source issues, tool interoperability, from the mainframe to distributed platforms to the web and mobile and embedded systems. He is a much sought after speaker, recognized around the world for his provocative and entertaining style. Kevin is a 30 year industry veteran, holder of three technology patents and today is VP and Chief Evangelist at leading Application Development vendor Serena Software. He started his career as a software developer and rose to lead the engineering team as VP of R&D at Serena Software, a role he held for 8 years. In the past five years he has been crossing the globe and has met with over 4,000 people. At Serena he works closely with industry analysts, the press, customers, partners and employees to exchange ideas about industry direction and business issues. Today he is leading the Value Engineering initiative at Serena bringing measurable benefits to their customers. He was born and educated in the UK and lives on a boat on the San Francisco Bay and works in Redwood City California.
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