Author Archives: Kevin

About Kevin

In the past year Kevin has spoken at 20 conferences and seminars on a range of leading IT topics, including methodologies, business analysis, quality assurance techniques, governance, open source issues, tool interoperability, release management, DevOps, Agile, ITIL, from the mainframe to distributed platforms to the web, mobile, wearable and embedded systems. He is a much sought after speaker, recognized around the world for his provocative and entertaining style. Kevin is a 40 year industry veteran, holder of three technology patents and today is VP of Worldwide Marketing and Chief Evangelist at leading Application Development and Deployment vendor Serena Software. In the past decade he has been crossing the globe and has met with over 4,000 people. At Serena he works closely with industry analysts, the press, customers, partners and employees to exchange ideas about industry direction and business issues. He was born and educated in the UK and lives and works in the Bay Area, California.

Change you can believe in: why change isn’t to be feared

How much does a single change cost you personally? Do you resist change because you’re inherently fearful of new things? Or do you embrace change and live for the excitement of the novel experience. The one thing we all take … Continue reading

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Do you lock the door when you go shopping?

Well do you? I don’t because I leave the door open for the dog to come and go and they are a more effective deterrent than a door-lock. So why do we leave the door open in our IT departments … Continue reading

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Sherlock Holmes and the mystery of the VW Emissions Code Cheat

Detectives, real and fictional, rely upon clues to solve mysteries. Criminals, real and fictional, spend more time concealing their crime than committing. That’s why it is fascinating to see the VW story continue to leak out more and more details … Continue reading

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Taking the wait out of waiter

Just arrived at Newark Liberty Airport en route to Z├╝rich. Time for lunch between flights. Every seat at every table and every seat at the bar has an iPad on it. The menu is there in glorious technicolor, access to … Continue reading

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I am a customer – I do not need any other title

“This is an important passenger announcement”, “Subscribers can select additional options”, “For guest use only”, “Shoppers may return goods here”, “Residents must keep the gate locked at all times”, “Seats are for patients only” and “Moviegoers must have a ticket … Continue reading

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Gaming the system

Everyone wants to optimize the system. Perhaps to improve throughput, to eliminate waste or to target the message to precisely the right audience. In the push to optimize emphasis is on what is commonest, what can be defined most clearly, … Continue reading

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Apple’s quality is legendary

With apple, one is never sure if it is a cool feature too cool to be understood by mortals or just another bug. While the world is distracted by breaches in iOS 9, the rest of us are facing daily … Continue reading

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