ebizQ blog


I’ve been asked to be a guest contributor to the ebizQ blog on Business Process Automation. Check out the posts.

Is enterprise IT in danger of a tech bubble? The vibrancy of the tech start-up community here in the valley is a good sign that innovation continues at the staggering pace we’ve become used to. VC’s and Angels tell me deal flow is high and there is plenty of …

What is the key trend for BPM so far this year? Engaging the business analyst in the development of a BPM solution has to be the way to go. Too much time is wasted translating the requirements into a solution. Winning BPM solutions must have the ability to be used by …

How do you answer, If BPM is so necessary, how come so many SMBs do fine without it? Max Pucher, above, has it right: there is an obsession on automation to eradicate errors. In modern businesses the 80:20 rule doesn’t apply to transactions. Whoever heard of a 20% exception rate? Many of my customers, of all sizes, moaned …

About Kevin

In the past year Kevin has spoken at 20 conferences and seminars on a range of leading IT topics, including methodologies, business analysis, quality assurance techniques, governance, open source issues, tool interoperability, release management, DevOps, Agile, ITIL, from the mainframe to distributed platforms to the web, mobile, wearable and embedded systems. He is a much sought after speaker, recognized around the world for his provocative and entertaining style. Kevin is a 40 year industry veteran, holder of three technology patents and today is VP of Worldwide Marketing and Chief Evangelist at leading Application Development and Deployment vendor Serena Software. In the past decade he has been crossing the globe and has met with over 4,000 people. At Serena he works closely with industry analysts, the press, customers, partners and employees to exchange ideas about industry direction and business issues. He was born and educated in the UK and lives and works in the Bay Area, California.
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One Response to ebizQ blog

  1. Dan Feaheny says:

    Kevin,

    IT outsourcing and BPO frequently work well when a change management programme designed by quality outside consultants and championed by senior management communicate with an organization’s internal staff.

    Best-

    Dan

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