3: The Process Change Process. Once you start to roll out the BPMS you will find that the fertile minds of the users will start to suggest improvement and request new features. From the outset ensure that you have a process for managing these process changes. In fact the most important workflow you can implement is the Process Change Process. Getting the users into the habit of putting requests for changes into the tool they are using for managing their processes aids with the learning process too and makes it easier for the users to accept the solution automating more of their activities. The Process Change Process should also have approvers from across the organization again setting up the practice of approval trees as a way to eliminate meetings. If the change is accepted an email to the proposer is a nice touch. If the change is rejected a personal visit or call is best.
Themes in my blog
Things I’m thinking about
- Vocation or job
- Full Unemployment
- IT Peers Overspend
- Enterprise DevOps is different: here’s why
- Change you can believe in: why change isn’t to be feared
- Do you lock the door when you go shopping?
- Sherlock Holmes and the mystery of the VW Emissions Code Cheat
- Taking the wait out of waiter
- I am a customer – I do not need any other title
Things I thought about
- A day is coming when we switch from full employment to a world where full unemployment becomes possible #FullUnemployment 1 month ago
- As technology advances it frees us to go from humans doing things to become humans being things. #FullUnemployment 1 month ago
- "xChange16: Registration Now Open" by @kevinparkerusa on @LinkedIn linkedin.com/pulse/xchange1… 4 months ago
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