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Author Archives: Admin
Do you lock the door when you go shopping?
Well do you? I don’t because I leave the door open for the dog to come and go and they are a more effective deterrent than a door-lock. So why do we leave the door open in our IT departments … Continue reading
Posted in Business and Technology
Tagged ALM, Process automation, Release Management
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Sherlock Holmes and the mystery of the VW Emissions Code Cheat
Detectives, real and fictional, rely upon clues to solve mysteries. Criminals, real and fictional, spend more time concealing their crime than committing. That’s why it is fascinating to see the VW story continue to leak out more and more details … Continue reading
Posted in Business and Technology, Personal experiences
Tagged ALM, Disruptive Innovation, VW
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Taking the wait out of waiter
Just arrived at Newark Liberty Airport en route to Zürich. Time for lunch between flights. Every seat at every table and every seat at the bar has an iPad on it. The menu is there in glorious technicolor, access to … Continue reading
I am a customer – I do not need any other title
“This is an important passenger announcement”, “Subscribers can select additional options”, “For guest use only”, “Shoppers may return goods here”, “Residents must keep the gate locked at all times”, “Seats are for patients only” and “Moviegoers must have a ticket … Continue reading
Gaming the system
Everyone wants to optimize the system. Perhaps to improve throughput, to eliminate waste or to target the message to precisely the right audience. In the push to optimize emphasis is on what is commonest, what can be defined most clearly, … Continue reading
Apple’s quality is legendary
With apple, one is never sure if it is a cool feature too cool to be understood by mortals or just another bug. While the world is distracted by breaches in iOS 9, the rest of us are facing daily … Continue reading
If you don’t want me to reply do not email me
One of life’s little annoyances are the no-reply email addresses vendors like to use to send their communications. When you are writing to me to ell me about a change you’ve made or about a problem with my order I … Continue reading
