Tag Archives: Requirements Management

And 10: Have fun

10: Have fun. You are making life altering improvements in the lives of your colleagues. You are giving them back valuable time and saving them from tedious tasks so that they can get on and do what they were hired … Continue reading

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9: Find the fire starters

9: Find the fire starters. When the system becomes established look at each and every exception and trace it back to the point at which it originated. Too much of our time is spent fighting fires so the most effective … Continue reading

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8: Use telemetry from your people

8: Use telemetry to inform your decisions. Once you have implemented your process use the data you are getting from the automation to inform your decision making. Do trending analysis on the data and look for new insights that did … Continue reading

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7: Be visual, document less, automate more

7: Be visual, document less, automate more. BPMS tools that need programmers are a thing of the last century. Today’s best in class tools are very visual and easy to understand even by non-technical users. Ensure that you use the … Continue reading

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6: Humans think, machines do

6: Humans do the thinking and systems do the work. Nothing is stranger in an automated process to see a task assigned to a user that requires them to go online to another system, obtain some data, enter it into … Continue reading

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5: Set alerts and make sure you get them

5: Set alerts and have them sent to you. As more and more users come online to your system there will be increasing numbers of questions, issues and problems. If you hare setting threshold alerts for user managers make sure … Continue reading

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4: Baseline, instrument, monitor, report and repeat

4: Baseline, instrument, monitor, report, repeat.  “If you can’t measure it you can’t manage it” goes the saying. From the outset it is important to have key metrics about the current system. There will be detractors who will say “it … Continue reading

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